May 13, 2015

Why You Should Support Your Local Bike Shop

With the rise of online bike suppliers and growth of nationwide chain stores, it’s easy to see why new cyclists might opt to buy from them for the convenience of delivery and the seasonal slashed prices.

But staying close to home and trusting in your local bike store can bring about many overlooked benefits, both for you and the people who run it. Take a look at these reasons for why you might want to go local for your next cycling purchase.

1.     Great regional/local discounts.

Some local bike stores will run shop discounts or offers every now and then, which are only

available regionally or within their very own store. Money off your next bike or accessory; free repairs; partnerships with local businesses or recommend-a-friend benefits all await you when you give your local bike shop a bit of time and attention.

2.     Get to try before you buy.

When purchasing a bike from a local store, you’ll have the option to give it a test ride beforehand and see how it works for you. The mechanics in store will also be able to make recommendations on other models you might like, or make certain adjustments to the seat, handlebars or pedals, there and then.

There are also some things you just can’t really buy online. Helmets, gloves, shoes and other clothing all need to be fitted to the wearer, so buying on the internet can lead to a lot of unnecessary faffing about when you need to send something back.

3.     Receive assistance and advice, whenever you need it.

Your local bike shop will always be happy to advise you on looking after your bike, buying a new one or purchasing accessories that are going to help you take your ride to work to the next level. If you buy a bike from them, they’ll also be glad to run any checks on your bike for free, and some shops even offer from a year to a lifetime of free tune-ups.

Should any part of your bike break down, your local store will be happy to handle warranty issues with the supplier on your behalf. Of course, if you buy your bike through a scheme like Bike2Work, there will always be plenty of dedicated partner shops to help you.

4.     Get free shipping on replacement parts.

If you order a replacement part for your bike through your local store, you’ll be likely to save on shipping costs – not the case when you shop online. Not only will the in-store mechanic place the order for you; they’ll also be able to advise you on the best parts to buy and make sure you receive the right one.

5.     Build relationships.

If you start to become a regular at your local bike shop, the standard of customer service you receive is likely to get better and better. The mechanics in-store will become familiar with your bike’s needs, your cycling preferences and circumstances, and will be able to make more accurate recommendations on products and accessories. As lovers of cycling themselves, the thing they’ll be most concerned about that you have a safe and comfortable ride, and will probably start alerting you to things they think you’ll love.

Your local bike shop is also a great way to connect with other like-minded people who love cycling just as much as you do. If there’s a cycling club in your area, you’re likely to hear about it from your local bike shop.

6.     Always get that bit extra.

When you shop for parts with your local supplier, you won’t just get the parts – you’ll usually get them fitted too, free of charge. The mechanic will usually fit them, show you how to adjust, use or wear them, and will no doubt give your bike a few other checks to while he/she is at it.

Not bad for a humble bike store.

By Aimee Whitehill
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  • Testimonials


    We have been very impressed with the speedy and professional response we have had since joining your scheme. We have found the contacts we speak to be more than helpful and very pleasant in their manner.

    Anne Jackson - Hamburg Süd

    One of the things that attracted us to Bike 2 Work Scheme was the number of cycle shops available enabling our employees to access one near them, which appears to have encouraged take up of the scheme. Having circulated the leaflets provided, there has been a lot of interest once people could see how easy and financially advantageous it was. All our dealings with the scheme have been very professionally handled, all our queries answered, and paperwork dealt with speedily. We would recommend Bike 2 Work to any employer.

    Peter Langton - Promart Homecenter

    I was given the task of getting our company Abbey Logistics Group on the Bike 2 Work Scheme, I looked around and researched a number of schemes but thought that the Bike 2 Work Scheme was the best. I still feel I made the correct choice for a number of reasons. The amount of partner shops I found was fantastic and the speedy response from the scheme is second to none just to name a couple. May I take a moment to say a big thank you to the Bike 2 Work Scheme for helping our company to a greener future.

    Alan Sutton - Abbey Logistics

    Bike 2 work scheme has proved to be very popular with our employees. The administration is first class and any queries are resolved promptly. We believe the scheme will be of great benefit to our employees in saving money and improving fitness, whilst being in full accordance with Legrand's environmental policy.

    Peter Bedall - Legrand Electric Ltd

    A number of my team had been suggesting they were keen to get on their bike, get fit and try to get out of using public transport and mentioned the Bike2Work scheme. I contacted the team at Bike2Work and they made it very simple for Bright Purple to get engaged, explaining everything required of us to get going. As a company we are keen to support green issues and want to do our bit for the environment, so getting the team on 2 wheels is a good start. Thank you Bike2Work - great idea.

    Nick Price

    ALDI would recommend Bike 2 Work Scheme to any employer. We have found the service provided by the team at Bike 2 Work Scheme to be professional, speedy and friendly. A number of our staff have already purchased bikes through the scheme since our registration 5 months ago, and we predict many more will take advantage of this salary sacrifice in the upcoming months

    Kez Ruffles

    You have provided an excellent service and I really can’t fault it. Helpful, knowledgeable staff who go out of their way to answer any question or accommodate any request. We’ve had about 50 applications to you now and they’ve all gone through without a hitch, but with many satisfied staff!

    Anthony Piccaro

    I only heard about Bike 2 Work Scheme when I visited my local cycle shop. It was great to hear that the government actually had a scheme in place which made cycling cost effective for the employee, whilst promoting a healthier lifestyle. Setting up the scheme was extremely easy, they made sure that we had everything that we required and was always on standby to answer any questions. I would happily recommend the Bike 2 Work Scheme to any employer.  

    Tom Watts