The policy of the Company is to provide a high level of customer service and quality for all of our work. This will guarantee that all of our customers receive services from us that are acceptable and meet their requirements.
The goal of the organisation is to be regarded as the number one provider of services to facilitate the purchase of bicycles and cycling equipment to eligible employers and their employees.
Our quality manual and related documents will be issued to appropriate persons involved in the management and inspection of quality on a day-to-day basis. Any suggestions which may lead to an improvement in the quality of our work should be forwarded to me.
This policy is available and maintained as documented information and steps have been taken to ensure that it is understood, implemented and maintained at all levels within the Company.
Bike 2 Work will ensure that this policy on quality is understood, implemented and maintained by all personnel within the company, and will be further explained in discussions with management for all personnel.
Statutory and regulatory requirements for products and services are continually reviewed and communicated to staff.
The Company's Quality Management System complies with ISO 9001: 2015, and the Company is committed to continuous improvement, thus establishing Quality Goals and Objectives.
This policy is endorsed by the Director of the Company and supported by its employees.